These terms and conditions protect you the client and my work. The spiritual connection I offer is my vocation and my sole income.  I need certain boundaries in order to protect you and our professional relationship and my livelihood. 

 

My bookings are now online, via the online booking system, this enables me to plan my diary as I work on first come first served basis, as I am unable to hold space in my diary without a booking. Booking fees are paid on the booking system at the time of booking by PayPal or card payment.

​

Full payment is payable on all readings at time of booking, to confirm your booking. No bookings will be without full payment. In the event of needing to change your appointment, a minimum of 24 hours notice is required please. I may not be able to transfer your booking fee with less than the required notice period. 

 

GENERAL

​

You must be over 18 years of age to use my services.

​

Anyone under the age of 18 must be accompanied by a Parent/Guardian over the age 18.

​

Please be on time for all sessions whether in person or distance. The time allowed for our session is precious and any late time will be deducted.

​

Your Psychic reading is not a substitute for professional legal, financial fact, medical, business or psychiatric advice.

​

Sessions are not intended to replace the services of a trained healthcare professional or be a substitute for medical attention.

Consult a physician in all matters relating to your physical or mental health.

​

Your psychic reading is subject to your own personal interpretation.

​

All services offered are for entertainment purposes only and I do not guarantee the accuracy of a Psychic reading or other service. The Psychic Reading should be used as a guide, not as a firm road map of your future.  I do not accept responsibility for any loss incurred from actions resulting from my readings. Any actions or decisions taken by you, the client, as a result of your reading,  are solely your choice and your responsibility I accept no responsibility for your own choices and actions made.

​

At no point in the Psychic Reading will I engage in conversation or answer any questions related to serious illnesses and life and death.

 

For Online readings Via Zoom you, the Client, need to adhere to the Etiquette as if you were having a private reading in person, therefore when you attend the reading it is in a quiet setting with a suitable background.  I ask that the sitter be fully clothed, not lying on a bed and to stay seated during the reading (unless an emergency), this is important to not disrupt the energy link. I do not allow recordings during online Zoom Readings.

​

PRIVACY POLICY

Unless requested otherwise by yourself, I will only use your email address for the purposes of my own marketing (e.g. mailing of promotions or monthly newsletter). An unsubscribe option will always be available to you, under no circumstances whatsoever will I pass on or sell any of your personal data to any third party. 

 

CLIENT CONFIDENTIALITY

 

My client list will not be divulged to member of the public or other companies.  I will not put myself in a position of compromise with office bodies  and I will comply fully with official bodies where I deem this to be appropriate, this includes but is not exhaustive to the Police and the NHS Track & Trace System.

I reserve the right to use my discretion to contact the Emergency Services, Health Professionals or the Police should I feel it necessary to do so in the case of client crisis.

 

VIDEO RECORDINGS & VOICE

Any voice or video recordings that become apparent that you, the Client, are recording in/during your Psychic reading, you will politely be asked to stop. Failure to do this will result in your Psychic reading coming to a premature end and the reading time charged accordingly.

 

LATE APPOINTMENTS

In the event, that you are late for your appointment, I reserve the right to reduce your reading time to allow myself,  your Reader to stay on my appointments schedule.  You will be charged for the full reading price with no reduced rate.

 

AMENDED APPOINTMENTS & CANCELLED APPOINTMENTS - 24 HOURS NOTICE REQUIRED

1. All appointments require a minimum of 24 hours notice of change or cancellation please. I require the full 24 hours notice to

cancel or reschedule your appointment and transfer your booking fee. Should you need to make a change to your booking, within the 24 hour notice, please text me or call and leave a voicemail or use the contact form.  In the event we are unable to re-book a new alternative date I will refund your booking fee.

 

MISSED APPOINTMENTS

In the event of less than 24 hours notice or no show, your booking fee is not Transferable/Refundable.

​

NON-PAYMENT/REFUNDS 

If you feel I, the reader is not making a connection with yourself, then you must say within the first 5 minutes of the reading.  

The reading will then be terminated and you will then not be charged for your reading. 

A Refund will not be offered should you not receive the outcome you wanted  or feel dissatisfied after your appointment time has elapsed.  It is considered at this stage you will need to pay for the readers time and energy used for your reading.

​

ABUSE TO THE READER

In the event that a client is abusive to a myself, the reader, the reading will end and payment will be charged in full. If deemed necessary, the event will be reported to the Police for their action. In the event that I feel I have been abused by a client or potential client then that person will not be offered an appointment.

 

COMPLAINTS
Should you be dissatisfied at any time with any of the services provided, please put your concerns in writing to: spiritualreadingsbydavid@gmail.com

 

Updated 22nd January 2023

​

​